How It Works
Merchant-first flow. Get set up, post parcels, we handle pricing, routing, and dispatch.
Visual flow
- 1Create account
- 2Add pickup location
- 3Choose posting method (UI/CSV/API)
- 4Post batch → price shown before confirmation
- 5Route building + dispatch
- 6POD + reporting
- 7Weekly billing + auto-pay
What we accept / what we don't
We accept
- Local delivery in the GTA
- UI, CSV, or API posting
- Standard size classes (XS–XL)
- Weekly billing with auto-pay
- POD and exception reporting
We don't
- Ad-hoc negotiation on rates
- One-off courier runs outside the system
- Custom contracts outside our tiers (for Tier 1–2)
How exceptions are handled
We use exception codes, not chaos. Every delivery attempt is tracked; exceptions (e.g. no access, recipient unavailable) are logged with a code. You get clear reporting and we don't hide variance—we surface it so you can see what happened and why pricing or reattempts apply.