Delivery and logistics FAQs
Common questions about delivery pricing, onboarding, API integrations, service areas, pharmacy and coffee roaster delivery, and same-day delivery. Choose a topic below.
- Delivery pricing: how merchant delivery is pricedHow Porterchain prices recurring and same-day delivery for merchants. Stop-based, zone-based, and volume pricing.
- Merchant onboarding: how to get startedHow Porterchain onboarding works for new merchants. Steps, timeline, and what to expect.
- CSV uploads and bulk ordersHow to use CSV uploads for bulk or recurring orders with Porterchain.
- API and integrations for deliveryHow to integrate with Porterchain via API and what integrations we support.
- Local service areas: where we deliverPorterchain delivery coverage: GTA, Toronto, Mississauga, Kitchener-Waterloo, London, Niagara, Oshawa, and more.
- Pharmacy delivery: compliance and patient deliveryFAQ on pharmacy and prescription delivery: compliance, chain of custody, and service areas.
- Coffee roaster delivery: wholesale and café deliveryFAQ on delivery for coffee roasters: wholesale, cafés, subscription, and same-day.
- Cosmetics and beauty brand deliveryFAQ on D2C and subscription delivery for cosmetics and beauty brands.
- Same-day delivery: cut-offs, zones, and reliabilityFAQ on same-day delivery: how it works, cut-offs, and where it's available.
- How much does local delivery cost in Toronto?Local delivery pricing in Toronto and the GTA. How Porterchain prices recurring and same-day delivery for merchants — and how to get a quote.
- How to set up recurring deliveries for a coffee roasterSet up recurring delivery for your coffee roastery: wholesale café drops, subscription boxes, and same-day. Steps and what to expect with Porterchain.
- How pharmacy courier delivery works in the GTAHow Porterchain runs pharmacy and patient delivery in the GTA: compliance, tracking, recurring routes, and service areas.
- How to onboard a merchant with CSV uploadOnboard merchants using CSV upload: format, process, and moving to API later. Porterchain supports CSV for bulk and recurring orders.
- What vehicle is right for my parcel volume?Choose the right vehicle for your delivery volume: cars, vans, trucks, and cargo bikes. How Porterchain matches vehicle to your runs.