Guides

Learn how Porterchain works, how we run delivery operations, how to onboard, how routing and tracking work, and how support and issue handling are done. Practical, educational content for local logistics in the GTA and Ontario.

• How Porterchain worksHow Porterchain runs local delivery for merchants: one partner, recurring and same-day routes, full tracking. Built for GTA, Toronto, Ontario metros.
• Delivery operations modelHow Porterchain’s delivery operations work: capacity, routing, time windows, and local execution in the GTA and Ontario.
• Merchant onboarding guideHow to onboard as a Porterchain merchant: volume, service areas, CSV or API, and what to expect. Get live in days, not weeks.
• Route and tracking overviewHow routes and tracking work with Porterchain: status, ETAs, and visibility from pickup to delivery in the GTA and Ontario.
• Support and issue handlingHow Porterchain support and issue handling work: when to contact us, how we handle problems, and operations support for merchants.