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Getting started with Porterchain
What to expect when you onboard with Porterchain: timeline, what we need from you, and how to go live. Days, not weeks.
Getting started with Porterchain is designed to be straightforward. We need your volume, service areas, and how you want to submit orders (CSV, email, or API). We confirm we serve your delivery zones, align capacity, and get you live with tracking from day one. Most merchants are set up within days. This page walks you through what to expect so you can prepare and move quickly.
What we need from you
We need your typical delivery volume (e.g. stops per week or per run), the areas you deliver to (cities, neighbourhoods, or zones), and any time windows or special requirements. You don’t need a full integration to start — many merchants begin with a spreadsheet or CSV. We’ll confirm the format and get you running. If you have compliance or handling needs (e.g. pharmacy, temperature-sensitive), we capture those early so we’re ready when you go live.
Timeline: days, not weeks
Once we have your volume and service areas, we confirm coverage and align capacity. Setup typically takes days: we’re not building custom software for you, we’re connecting your workflow to our operations. You’ll have access to the dashboard and can submit your first run as soon as we’re aligned. Recurring routes are set up so you can repeat the same process each week or on your cadence.
No long forms
We focus on what we need to get you delivering. There’s no lengthy application or multi-step form. We’ll ask for the essentials, confirm fit and pricing, and get you live. If you prefer to have us set things up for you (e.g. admin-assisted onboarding), we can do that too — it’s all designed so you can start quickly and scale when ready.