FAQ livraison et logistique
Questions fréquentes sur les tarifs de livraison, l'intégration, les API, les zones desservies, la livraison pharmacie et torréfacteurs, et la livraison même jour. Choisissez un thème ci-dessous.
- Delivery pricing: how merchant delivery is pricedHow Porterchain prices recurring and same-day delivery for merchants. Stop-based, zone-based, and volume pricing.
- Merchant onboarding: how to get startedHow Porterchain onboarding works for new merchants. Steps, timeline, and what to expect.
- CSV uploads and bulk ordersHow to use CSV uploads for bulk or recurring orders with Porterchain.
- API and integrations for deliveryHow to integrate with Porterchain via API and what integrations we support.
- Local service areas: where we deliverPorterchain delivery coverage: GTA, Toronto, Mississauga, Kitchener-Waterloo, London, Niagara, Oshawa, and more.
- Pharmacy delivery: compliance and patient deliveryFAQ on pharmacy and prescription delivery: compliance, chain of custody, and service areas.
- Coffee roaster delivery: wholesale and café deliveryFAQ on delivery for coffee roasters: wholesale, cafés, subscription, and same-day.
- Cosmetics and beauty brand deliveryFAQ on D2C and subscription delivery for cosmetics and beauty brands.
- Same-day delivery: cut-offs, zones, and reliabilityFAQ on same-day delivery: how it works, cut-offs, and where it's available.
- How much does local delivery cost in Toronto?Local delivery pricing in Toronto and the GTA. How Porterchain prices recurring and same-day delivery for merchants — and how to get a quote.
- How to set up recurring deliveries for a coffee roasterSet up recurring delivery for your coffee roastery: wholesale café drops, subscription boxes, and same-day. Steps and what to expect with Porterchain.
- How pharmacy courier delivery works in the GTAHow Porterchain runs pharmacy and patient delivery in the GTA: compliance, tracking, recurring routes, and service areas.
- How to onboard a merchant with CSV uploadOnboard merchants using CSV upload: format, process, and moving to API later. Porterchain supports CSV for bulk and recurring orders.
- What vehicle is right for my parcel volume?Choose the right vehicle for your delivery volume: cars, vans, trucks, and cargo bikes. How Porterchain matches vehicle to your runs.