Success story
Scaling wholesale delivery without the ops headache
They needed to get fresh roasted coffee to cafés and subscribers across the GTA on a predictable schedule, without running their own fleet or juggling multiple couriers.
Written by
Sarah Chen
Head of Dispatch Operations
Anonymized composite narrative for illustration — named logos and numeric claims publish only with customer permission (see permissioned construction story + blog case study).
Solution
We aligned recurring routes and same-day windows to their roast cycle. One partner for wholesale drops and subscription boxes, with tracking so cafés and subscribers could see ETAs.
Outcome
They scaled to 50+ cafés and growing subscription volume with a single delivery partner. Operations stayed focused on roasting; we handled the last mile.
“We needed one partner who could do recurring routes and same-day when it mattered. Porterchain made it simple.”