Guides
Educational guides that build trust and explain how Porterchain transportation capacity works for Ontario businesses.
How Porterchain works
How Porterchain runs local delivery for merchants: one partner, recurring and same-day routes, full tracking. Built for GTA, Toronto, Ontario metros.
Delivery operations model
How Porterchain’s delivery operations work: capacity, routing, time windows, and local execution in the GTA and Ontario.
Merchant onboarding guide
How to onboard as a Porterchain merchant: volume, service areas, CSV or API, and what to expect. Get live in days, not weeks.
Route and tracking overview
How routes and tracking work with Porterchain: status, ETAs, and visibility from pickup to delivery in the GTA and Ontario.
Support and issue handling
How Porterchain support and issue handling work: when to contact us, how we handle problems, and operations support for merchants.
Getting started with Porterchain
What to expect when you onboard with Porterchain: timeline, what we need from you, and how to go live. Days, not weeks.
Preparing order data for delivery
What order and stop data Porterchain needs: addresses, contacts, time windows, and references. Tips for clean data and smooth routes.
Using CSV upload for orders
How to submit orders via CSV: template, columns, and workflow. Start with CSV and add API when you're ready.
API onboarding for delivery
How to onboard with the Porterchain API: authentication, order and stop payloads, and going live. For merchants ready to automate.
Admin-assisted onboarding
When we set up your account and first runs for you. Handoff, first route, and what to expect with admin-assisted onboarding.
First route expectations
What to expect on your first Porterchain run: tracking from day one, driver execution, and how we work with you after launch.
CSV delivery uploads
How to submit delivery orders via CSV: template, columns, and workflow. Practical guide for recurring and one-off runs.
API order ingestion
How to send delivery orders to Porterchain via API: authentication, payload, and what we support. Practical overview for technical teams.
EDI-ready workflows
How Porterchain can fit into EDI-style workflows: structured data, consistent formats, and what we support. Practical, no overpromising.
Operational setup for merchants
How to set up your operations for Porterchain: cut-offs, run cadence, and handoff. Practical guide so delivery runs smoothly.