How to prepare freight for pickup
Most same-day failures start at the dock: freight not ready, unclear labels, or missing site notes. Preparing freight before pickup protects time windows and proof of delivery for billing and customer updates.
Stage and label before the window opens
Stage freight in one pickup zone. Label each piece with destination, reference, and piece count. Note fragile or orientation requirements in the order notes — not only on the carton.
Share access and contact details
Include gate codes, loading dock hours, forklift availability, and an on-site contact with a phone number. Jobsite deliveries need address clarity so drivers do not idle searching for the drop.
Agree what counts as proof
Photo proof, signature, or both — set the requirement when you book. Clear POD standards reduce disputes after delivery.
Need delivery capacity in Ontario?
- Professional drivers and commercial vehicles
- Sedan through box truck capacity
- Live tracking and proof of delivery
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