Cookie Policy

Cookies are small text files stored on your device when you visit a website. They help sites remember preferences, keep you signed in, and understand how services are used.

Porterchain and our integrated partners may set the following types of cookies:

• Essential cookies — required for site functionality, security, and session management
• Authentication cookies — set by Clerk when you sign in or verify your account
• Preference cookies — such as language selection (English / French)
• Analytics and chat cookies — set by Zoho SalesIQ when the live chat widget is enabled
• Payment cookies — set by Stripe during checkout on tracking and billing pages
• Maps cookies — set by Google Maps when using address autocomplete or map features

The following third-party services may load scripts or set cookies when you use our website:

• Zoho SalesIQ (salesiq.zohopublic.com) — live chat support
• Clerk — authentication for retail booking, merchant portal, admin, and driver portals
• Google Maps (maps.googleapis.com) — address autocomplete and maps
• Stripe (stripe.com) — payment processing

You can control cookies through your browser settings. Blocking essential or authentication cookies may prevent you from booking deliveries, signing in, or completing payments.

To disable the Zoho SalesIQ chat widget, do not initiate a chat session or use browser extensions that block third-party scripts. You can always contact us by email or phone instead.

We may update this Cookie Policy from time to time. The "Last updated" date at the top reflects the most recent revision.

Questions: ravi@porterchain.com · ops@porterchain.com · +1 (647) 619-7951