Proof & claims

Delivery verification and claims-ready records

Photo, signature, and GPS proof on every stop — so billing, disputes, and loss follow-up start from evidence instead of guesswork.

Closeout

What proof includes

Standards apply to Business and Enterprise capacity programs. Growth tier includes core POD; advanced exhibits are provided during onboarding.

Photo & signature POD

Visual confirmation and receiver signature captured at delivery — tied to the shipment record for finance and customers.

GPS timestamps

Location-stamped completion events that document when and where the stop closed.

Exception documentation

Failed access, refused freight, or customer not available — recorded with reason so redelivery briefs stay accurate.

Claims follow-up path

Ops and enterprise contacts for loss or damage review using the same shipment evidence chain — not a disconnected email thread.

Insurance and executed exhibits

Certificate of insurance and claims process details are available during vendor review. See Trust for COI requests and SLA exhibits for contracted response bands.

Need claims-ready capacity for your lanes?

Share freight type, proof requirements, and GTA zones — we align POD standards in the quote.