Frequently asked questions
Practical answers about merchant delivery, pricing, onboarding, and local service areas across the GTA and Ontario.
Construction material delivery: jobsite and distributor FAQ
FAQ on construction material delivery in Ontario — jobsite drops, pallet freight, proof of delivery, and recurring routes for distributors and contractors.
Electrical distributor delivery: wholesale and contractor FAQ
FAQ on delivery for electrical wholesalers and distributors — same-day cutoffs, wire and panel runs, and recurring routes across Ontario.
Plumbing supply delivery: wholesaler and contractor FAQ
FAQ on plumbing supply delivery — pipe, fixtures, and wholesale runs for plumbing distributors across Ontario.
Delivery pricing: how merchant delivery is priced
How Porterchain prices recurring and same-day delivery for merchants. Stop-based, zone-based, and volume pricing.
Merchant onboarding: how to get started
How Porterchain onboarding works for new merchants. Steps, timeline, and what to expect.
CSV uploads and bulk orders
How to use CSV uploads for bulk or recurring orders with Porterchain.
API and integrations for delivery
How to integrate with Porterchain via API and what integrations we support.
Local service areas: where we deliver
Porterchain delivery coverage: GTA, Toronto, Mississauga, Kitchener-Waterloo, London, Niagara, Oshawa, and more.
Pharmacy delivery: compliance and patient delivery
FAQ on pharmacy and prescription delivery: compliance, chain of custody, and service areas.
Coffee roaster delivery: wholesale and café delivery
FAQ on delivery for coffee roasters: wholesale, cafés, subscription, and same-day.
Cosmetics and beauty brand B2B delivery
FAQ on wholesale, retail replenishment, and promotional delivery for cosmetics and beauty brands across Ontario.
Same-day delivery: cut-offs, zones, and reliability
FAQ on same-day delivery: how it works, cut-offs, and where it's available.
How much does local delivery cost in Toronto?
Local delivery pricing in Toronto and the GTA. How Porterchain prices recurring and same-day delivery for merchants — and how to get a quote.
How to set up recurring deliveries for a coffee roaster
Set up recurring delivery for your coffee roastery: wholesale café drops, subscription boxes, and same-day. Steps and what to expect with Porterchain.
How pharmacy courier delivery works in the GTA
How Porterchain runs pharmacy and patient delivery in the GTA: compliance, tracking, recurring routes, and service areas.
How to onboard a merchant with CSV upload
Onboard merchants using CSV upload: format, process, and moving to API later. Porterchain supports CSV for bulk and recurring orders.
What vehicle is right for my parcel volume?
Choose the right vehicle for your B2B freight: sedans through box trucks. How Porterchain matches vehicle-and-driver capacity to your routes.
Same-day retail distribution: store replenishment FAQ
FAQ on same-day retail distribution and store replenishment in the GTA — multi-stop routes, cut-offs, and fleet overflow for retailers and wholesalers.
Fleet overflow wholesale delivery FAQ
FAQ on fleet overflow and backup capacity for wholesale distributors — electrical, plumbing, construction, and industrial supply across Ontario.