Marcus Okonkwo
Principal Engineer
Engineering lead for routing, tracking systems, and delivery operations reliability.
Articles
Clinic Supply Loops Without Phone-Tree Dispatch
Multi-stop clinic replenishment in the GTA needs reserved capacity, access notes, and proof — not another group chat.
Webhook Events Your Ops Team Can Actually Use
Delivery webhooks are worthless if they only say “updated.” Map events to dispatch, CS, and finance actions.
Early-Morning Foodservice Routes Across the GTA
How roasters and wholesale food distributors keep café and kitchen windows with recurring capacity — plus same-day overflow.
Returns and Round-Trip Capacity in the GTA
Treat B2B returns, swaps, and failed-delivery recovery as two-leg capacity — not an afterthought courier call.
How Route Optimization Reduces Empty Miles
Intelligent sequencing and load matching cut fuel use, emissions, and idle time across commercial delivery networks.
Building Audit-Ready Proof of Delivery
Photo, signature, GPS, and reference-linked status history — the compliance layer modern logistics requires.
Supply Chain Visibility Starts at Dispatch
Why end-to-end visibility is impossible without a connected planning and execution layer.